> ## Documentation Index
> Fetch the complete documentation index at: https://docs.unsiloed.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# General FAQ

> Frequently asked questions about Unsiloed AI's document processing platform

Find answers to the most commonly asked questions about Unsiloed AI's document processing platform.

## What is Unsiloed AI?

Unsiloed AI is building the most accurate APIs for ingesting multimodal unstructured data like PDFs, PPT, DOCX, tables, charts, and images, and converting it into structured Markdown and JSON for downstream LLMs and AI Agents.

We specialize in processing complex documents with unprecedented accuracy and speed, powering vertical AI solutions across industries from startups to NASDAQ-listed enterprises.

## What types of content can Unsiloed AI process?

Our APIs can process multimodal unstructured data including:

* **Document Formats**: PDFs, PowerPoint (PPT/PPTX), Word (DOCX), images (PNG, JPEG, TIFF)
* **Visual Elements**: Tables, charts, diagrams, graphs, images
* **Text Content**: Paragraphs, headers, lists, captions, footnotes
* **Complex Layouts**: Multi-column documents, mixed content, scanned documents

**Common Use Cases:**

* **Financial Documents**: Annual reports, earnings statements, SEC filings, investment documents
* **Business Documents**: Invoices, receipts, contracts, presentations
* **Research Documents**: Academic papers, technical reports, whitepapers
* **Enterprise Content**: Internal documents, compliance forms, operational reports

## What output formats do you provide?

Unsiloed AI converts unstructured documents into structured formats optimized for LLMs and AI Agents:

* **Markdown**: Clean, structured markdown with preserved document hierarchy
* **JSON**: Structured JSON with extracted data, confidence scores, and bounding boxes

<Note>
  All outputs include metadata like element types, page numbers, and confidence scores for downstream processing.
</Note>

## How accurate is Unsiloed AI?

Unsiloed AI delivers industry-leading accuracy for multimodal document processing:

* **Vision Models**: State-of-the-art models trained on diverse document types
* **Benchmarks**: Consistently outperforms LlamaIndex, Gemini, Mistral, and Unstructured.io on public benchmarks
* **Multimodal Understanding**: Superior handling of tables, charts, images, and mixed content
* **Production-Ready**: Trusted by startups and NASDAQ-listed enterprises processing hundreds of thousands of documents

Accuracy is validated through confidence scores and bounding box precision for every extracted element.

## Do you offer on-premise deployment?

Yes! We offer on-premise and self-hosted deployment options for enterprises with specific security, compliance, or data sovereignty requirements:

* **Self-Hosted Deployment**: Deploy Unsiloed AI infrastructure within your own cloud environment (AWS, Azure, GCP)
* **Air-Gapped Environments**: Support for air-gapped and isolated network deployments
* **Hybrid Solutions**: Combine cloud and on-premise deployments based on your needs
* **Full Control**: Maintain complete control over data processing and storage
* **Custom Integration**: Direct integration with your existing security and monitoring tools
* **Dedicated Support**: Enterprise support with custom SLAs

Contact us at [support@unsiloed.ai](mailto:support@unsiloed.ai) to discuss on-premise deployment options.

## How do I get started?

Getting started is easy:

1. **Sign up** - [Sign up on Unsiloed AI](https://cal.com/aman-mishra-p0ry57/15min) to get started
2. **Get API access** - We'll provide you with API keys to get started
3. **Try the demo** to test document processing with your own files
4. **Integrate** using our comprehensive API documentation
5. **Scale** as your needs grow with production-grade infrastructure

## What support is available?

We offer multiple support channels:

* **Documentation**: Comprehensive guides and API reference
* **Email Support**: [support@unsiloed.ai](mailto:support@unsiloed.ai)
* **Demo**: Try our interactive demo at [unsiloed.ai/demo](https://www.unsiloed.ai/demo)
* **Enterprise Support**: Dedicated support for enterprise customers

## Pricing and Plans

We offer flexible, usage-based pricing:

* **Pay-as-you-go**: Start with credits and scale as needed
* **Enterprise Plans**: Custom pricing for high-volume usage and dedicated infrastructure
* **Quota Management**: Track usage through your platform dashboard

Contact us at [support@unsiloed.ai](mailto:support@unsiloed.ai) for pricing details and enterprise plans.

***

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  Contact our support team for personalized assistance
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